Joining Ipsos Access Panels

* What is Ipsos Access Panels?

Ipsos Access Panels is comprised of hundreds of thousands of people who share their opinions. Members take surveys and help shape the products and services we all use everyday.

As a panel member, you have the opportunity to take surveys and influence the marketplace on a wide variety of subjects. Many panelists even get to see new ideas or test new products and services before the general public.

How do I join the Ipsos Access Panels?

You can join directly from our website! Just click the JOIN link in the menu!

The registration form asks questions about you and your household. We use this information to determine which surveys will be most appropriate for you. For example, we won’t send you a survey about dog food if you don’t have a dog in your household.

Why should I join Ipsos Access Panels? What are the member benefits?

What you’ll get:

* Opportunity to influence political, social, and, in particular, consumer decision makers with your thoughts and opinions.

* Earn points for taking surveys — points add up fast and you can redeem them for great stuff.

* Automatic entry into a draw for one of three prepaid shopping cards worth £850 each, just for joining. Learn more.

* Other opportunities to win great prizes, including our annual car give away. Learn more.

* Free membership - Being a member never costs you anything ... ever.

A note about what you won’t get:

If you were promised lots of money for taking surveys, this offer did not come from Ipsos and is not legitimate. As a member of Ipsos Access Panels, and most other legitimate market research companies, you will not earn big money by taking surveys.

Does it cost anything?

Membership is always completely free. There are no hidden fees and we pay all expenses (including mailing costs for product tests and rewards). In fact, you’ll earn reward points and contest entries for taking surveys.

How often will Ipsos Access Panels contact me?

We’ll contact you via email whenever there is a survey for you to take. Most members receive at least one survey each month and on average, about four per month. It is always your choice whether you take a survey, but the more surveys you take, the more points you earn.

We’ll also occasionally send you emails when there are important panel news that you should know about right away.

How much money will I make for taking surveys?

You will earn reward points which can be redeemed for High Street vouchers and Amazon.co.uk gift certificates. Points add up fast – most surveys are worth 5 to 250 points and members get an average of 4 surveys each month.

If you were promised lots of money for taking surveys, this offer did not come from Ipsos and is not legitimate. As a member of Ipsos Access Panels, and most other legitimate market research companies, you will not earn big money doing surveys. Your say WILL count. You WILL get chances to earn points to redeem for great prizes. You WILL be first in the know. And we deliver the rewards we promise.

What if I no longer want to be a member?

Your membership is always voluntary and you can decide whether or not to take any surveys that you are invited to.

If you would like to terminate your membership, just click the unsubscribe link and follow the instructions. If you have points remaining in your rewards account, you can redeem them for up to 30 days after terminating your membership.

Please allow 10 days for us to process your unsubscribe request. If you receive survey invitations or emails during that time period, please ignore them.

Surveys

How often will I receive survey invitations from Ipsos Access Panels?

The number of surveys you receive will vary. Most panelists receive at least one survey invitation every month with an average of four per month. Based on their profile information, some members receive a few more than this. It is always your decision about whether or not you take a survey.

How do I receive my points or other rewards for taking a survey?

Anytime you access a survey, either by email or on our website, our system registers earned reward points and/or contest entries as soon as you complete the survey.

For most surveys, the earned points will be added to your account within a few minutes of survey completion.

Earning points

How do I earn points?

Earn points by taking Ipsos Access Panels surveys. The number of points you earn for each survey depends on several factors, including survey length. Your points will be deposited in your rewards account within a few minutes after you complete most surveys. You will see the rewards associated with each survey after you first click on the survey link.

We are constantly looking for additional ways for our panelist to earn points. Please watch your email for programme updates.

How often is my account updated with points I’ve earned?

The points you earn for taking surveys are added to your account and are usually updated within a few minutes after you complete the survey, with the exception of just a few surveys.

Redeeming points

What can I redeem points for?

You can redeem the points you earn for Amazon gift certificates, High Street vouchers and charity donations. You must have at least 750 points in your account to redeem.

Take a look at the options in our Gift Area by signing in, and clicking on Gift Area under the Rewards main menu item.

How do I redeem points?

You can redeem your points at any time by signing in to our website and clicking the Rewards menu item. Then click the Gift Area menu item and follow the instructions provided.

When you order, be sure to check the address information we have on file to ensure we’re sending your redemption item to the right place!

How long will it take for my award to be delivered?

Please allow 5 to 8 weeks for delivery of all rewards. All redemptions for e-vouchers are delivered via email. All redemptions for gift cards or paper vouchers are delivered via regular mail.

Can I change my order or exchange it for another option after I’ve placed my order?

Can I return an item?

Shortly after having placed an order, you can still cancel it. To cancel an order, go to My Points Account, click on the "Orders" view, and if a cancel button appear in the order status column, you may cancel your order.

If you do not see the "cancel" button, then your order has already been registered at our supplier, and we cannot cancel it anymore.

How long is a paper voucher/ gift card valid for?

You’ll find the expiry date for your Amazon.co.uk gift certificate in the email containing the Amazon code. Usually, Amazon gift certificates are valid for up to 12 months.

Paper vouchers are also usually valid for 12 months, but to be sure, please check the expiry date printed on them.

Do my points ever expire?

Your points do not expire as long as you remain an active member of Ipsos Access Panels. If you unsubscribe from the panel or if your membership is terminated, then your points account will be closed. Any points remaining in your account longer than 30 days from termination will be forfeited.

An inactive panel member is someone who has not responded to any survey invitations for a while, in which case Ipsos Access Panels reserves the right to deactivate their membership. If your membership is deactivated, any points remaining in your account will be forfeited 30 days after your account is closed.

Contests and winners

What contests are available to Ipsos Access Panels members?

We always have several contests available for our members including a quarterly draw for one of four prepaid shopping cards worth £850 trip and our annual car giveaway.

VIP

What is the VIP program? How do I become a VIP?

Our VIP program is our way of giving something extra to our most loyal members. VIP members qualify for special prize draws, like prepaid shopping cards and our annual car giveaway. You must be an Ipsos Access Panels member to qualify for the VIP program, but it’s easy to become a VIP member: complete at least 5 surveys over a 3 month period, and you’re a VIP for that quarter and get to participate in the quarterly draw for one of four prepaid shopping cards worth £850 each.

What are the benefits?

Only our VIP members are entered into these special draws:

* Annual Car Give Away - If you maintain your VIP status for two or more quarters, you are eligible to win our annual VIP car giveaway!

* Quarterly VIP Giveaway – All panelists who qualify as VIP for a given quarter are entered to win one of four prepaid shopping cards – worth £850 each.

How will I know if I am a VIP?

We will notify you if you are a VIP a couple of weeks after the end of each quarter.

If you don’t make it for one quarter, it’s easy to earn VIP status for the next quarter—just be sure to take most of the surveys you receive.

Refer Friends

What is the Refer Friends program?

The Refer Friends program enables you to invite your friends to join the Ipsos Access Panels and get credit if they do.

To refer a friend, click on the Refer Friends menu item after signing in and follow the instructions. It takes only a minute to refer a friend.

To be eligible, the friends you refer must live in the same country as you, have a valid email address, be 18 or older, and must not already be a member.

What are the benefits?

For each eligible friend you refer who signs up to be a member of our panel, you will receive 100 points. Periodically, we conduct special referral campaigns with even more rewards. Watch your email for announcements.

Privacy

How is my personal privacy protected?

Protecting your privacy is very important to us. We will never try to sell you anything and will use the information you provide only for research purposes.

How is my personal information used?

Information such as age and gender are factors we use to select participants for our surveys. Without them, we are not able to ensure our results accurately reflect the demographic make-up of the country you live in.

We will never give your personal information to anyone outside of our company (including our clients). The information you provide is only used for research purposes, and to determine who is best suited for a survey.

What are cookies and why does my computer have to accept them in order to complete a survey or sign in?

A cookie is a small bit of information that is stored in a user's browser, often just a code that contains the server name and a generated string of unique text and numbers. Cookies are used to store information about what pages you have requested within that specific site (and only within that site). Any sites that need to "recognize" you without a password (such as a customized news reader, MyYahoo!, or other personalized sites) do so by storing the key to your profile as a cookie. Unless the visitor has specifically offered personal information already on the site (e.g., through a registration form), there is no way for a site to know more about that individual than the unique cookie code within that particular site. Cookies can be beneficial in research to determine where a respondent has "left off" in a survey if they wish to pick up again later and to help us provide your personalized information when you are signed in.

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